Cancellations & Rescheduling

We require a minimum of 24 hours’ notice for all cancellations or appointment changes. To cancel or reschedule, please contact us by phone, text, or through our booking platform, Booksy.

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Late Cancellations

Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service cost. This fee helps cover the time and resources reserved specifically for your appointment.

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No-Shows

Clients who miss their appointment without any prior notice will be charged 100% of the scheduled service cost. Repeated no-shows may result in being required to prepay for future bookings.

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Late Arrivals

If you arrive more than 15 minutes late, we may need to modify or reschedule your service to avoid impacting other clients. In this case, a late cancellation fee may still apply.

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Exceptions

We understand that emergencies happen. Fees may be waived at our discretion in the case of a genuine emergency or extenuating circumstance.

 

By booking an appointment with us, you agree to this cancellation policy.

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Thank you for your understanding and continued support!

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